Third-Party Vendor Monitoring and Audit


While the term “corporate infrastructure insider” is frequently used for the company’s employees, there is one more category of such users – employees of various third-party organizations providing professional outsourcing services. Such organizations can be:


  • Managed service providers (MSP), and in particular managed security service providers (MSSP);
  • IT outsourcing service providers, frequently referred as IT providers;
  • Remote third-party vendors;
  • Independent auditors and experts.


Those people can administer your databases, configure and maintain your servers and critical applications, monitor security perimeter, test system vulnerability, and perform other important tasks to ensure your business continuity.


Usually, due to their roles and tasks, they have privileged access to the critical end-points and get in touch with sensitive information.


Why do you need third party monitoring and audit solutions


IT provider monitoring and remote third-party vendor management and audit are essential parts of the overall risk management and industry regulatory norms compliance.


Outsourced administration service providers can change critical system configuration, and thus their actions need detailed monitoring. Outsourced security service providers have access to the enterprise security perimeter and, naturally, MSSP monitoring solutions are the part of the company’s security strategy. As outsourced staff can access, modify, or even delete sensitive data, third party monitoring is crucial to ensure data security.


Get an efficient and affordable solution


Ekran System meets all needs of a company setting up the third party monitoring processes.


The solution can be easily deployed on the critical end-points and since that moment will provide a detailed video log of any session of outsourced staff. You can configure Ekran System to record all or a selected list of user names thus focusing on the third-party provider monitoring.


Video format is integrated and easy-to-analyze. Real-time alerts and various general user activity reports make IT provider and remote vendor monitoring even more simple and efficient.


Due to the typically escalated privileges of such insiders, any MSP monitoring software or third-party vendor monitoring service must provide comprehensive set of privileged user activity control features. Ekran System meets this requirement:



Combining a powerful set of MSP and third party vendor monitoring features, Ekran System offers the most flexible subscription model staying cost-effective for deployments of any size.


Supporting both MS SQL and free embedded Firebird database, Ekran System meets needs of big enterprises and SMB segment.  


Various configurations covered


Ekran System supports Windows platforms recording local, console, remote, and terminal sessions with any level of privileges. The solution allows you to monitor user activity in Citrix XenApp published applications and XenDesktop virtual desktops.


Ekran System also covers your Linux servers recording Telnet SSH sessions and providing additional audit and report features to analyze used sudo commands.